Venue and Service Standards Development (AUS): Elevating Visitor Experiences
Overview
The Economic and Social Infrastructure Program (PNG) focused on reforming Papua New Guinea’s state-owned enterprises (SOEs) across key sectors, including telecommunications, aviation, water, and energy. This initiative was pivotal in creating commercially viable entities and fostering sustainable economic growth.
Objectives
- To restructure state-owned enterprises for improved operational efficiency and profitability.
- To attract private sector participation through public-private partnership (PPP) frameworks.
- To align SOE operations with global best practices while addressing local economic challenges.
Approach
- Conducted a comprehensive review of SOE performance metrics and governance structures.
- Designed actionable strategies for corporatization and privatization, fostering public-private collaboration.
- Delivered targeted training programs to enhance organizational readiness for transformation.
Achievements
- Successfully restructured key SOEs, improving financial performance and operational scalability.
- Secured PPP agreements to drive innovation and investment in critical infrastructure sectors.
- Developed a blueprint for sustainable development, empowering PNG to achieve long-term economic resilience.
Impact
The program generated significant improvements in PNG’s infrastructure and service delivery, ensuring equitable access to essential utilities. This transformation fostered economic growth and improved the quality of life for communities across the region.
Challenges and Solutions
Challenge: Overcoming resistance to change within entrenched SOE systems.
Solution: IDR implemented stakeholder engagement strategies to ensure alignment with reform goals and foster buy-in.